August 19, 2012

Perenti Café

69 Church Street, Gloucester NSW (02) 6558 9219

Who can believe it’s 10 years since we both started on our business ventures – me with Café Biz and Jane Westcott with Perenti Café in Gloucester. We met when our businesses were babies. I visited Jane’s trendy café (with its vibrant orange wall that some said wouldn’t make it in a small country town!) and we shared our vision and hopes for our ventures. It is so satisfying to see that despite all the pressures and ups and downs of being in business, we have both flourished, and our businesses have grown into healthy young teenagers!

Jane has recently gifted the café with a sunny facelift, a fresh coat of paint, new lighting, recycled wood panelling to soften the stainless steel look and the addition of a high bench with a couple of stools. But what hasn’t wavered is the dedication to what has been the recipe of her success.

Excellent customer service, coupled with exceptional Toby’s Estate coffee, made to their customers’ specific requirements, is the backbone of the business. Perenti’s ethos still runs true; their products are handmade on the premises using fresh ingredients and lots of love. Jane believes that the care and dedication they put into making their products, whether it is a cup of takeaway coffee or a platter of sandwich wraps, is what makes the complete difference.

Perenti has built a solid customer base over the years, by providing consistent high quality products from breakfast and lunch to sweet treats, wholesome take home meals and their range of condiments. People come back, because they know they are going to enjoy fantastic food, coffee with warm and friendly customer service in an inviting and comfortable environment.

After 10 years, their focus will now encompass embracing sustainability, with the introduction of a food miles rating system. Customers will soon be able to see how far their food had to travel before it makes in onto the plate. Gloucester is a wonderfully rich food bowl and with the establishment of a local growers movement, they are able to provide their customers with the opportunity to embrace localism and eat more seasonally appropriate foods.

Jane set out to provide a space where people could meet, enjoy quality coffee and food and feel like they are “coming home”. For Jane, this is an extension of her lounge room and when customers walk through the doors, they are welcomed as part of the family – “the Perenti family” After 10 years, I’m happy to say they have a very big family that continues to grow and prosper.

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