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Business Insights

Art of Coffee

Posted March 29, 2012 by Cafe Culture Mag

Art of Coffee, a new iPhone and iPod Touch app aimed at anyone from the home barista to the industry professional, promises to outline the ‘how to’ of latte art. More than 30 designs are included, using both etching and free pouring techniques. The app is a comprehensive latte art trainer, with three platforms to […]

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Business Insights

Human Error

Posted November 9, 2011 by Cafe Culture Mag

Today’s highly compliant and fast moving business environment has created some major exposures. In the past, risk was measured on the probability of natural disasters or a one-in-five-hundred possibility of a serious accident. The current focus, however, is on fines and penalties against companies breaching the law, theft or fraud by people in positions of […]

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Business Insights

Stock Control

Posted November 9, 2011 by Cafe Culture Mag

increasing customer satisfaction. Previously we investigated loyalty systems and how a point of sale system can improve the sales process. These two areas focus on increasing revenue in your hospitality business. There will come a time where the revenue or turnover from a business has reached a certain level where you need to turn your attention to […]

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Business Insights

Building your Brand

Posted November 9, 2011 by Cafe Culture Mag

In our ever more complicated and fragmented world, we increasingly use brands as compass points to help guide us through our busy lives. Think about it for a moment: you’ve got a well-deserved Saturday night off and a partner or friend suggests the following options – Hoyts, Hogs Breath, Penfolds Grange or The Wallabies. Now […]

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Business Insights

The Steeping Room

Posted November 9, 2011 by Cafe Culture Mag

The Steeping Room at ONA Coffee is a sensory concept designed to inform and educate their customers on the finer appreciation of specialty coffee. Using equipment that allows the coffee to be brewed in its purest form (meaning no milk, sugar or any other additive), the baristas take customers on a flavour journey around the […]

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Business Insights

The Recycle Challenge

Posted November 9, 2011 by Cafe Culture Mag

A common reaction to the excessive use of disposable coffee cups is: “Why don’t we just recycle them all?” To meet the demands of liquid portability, the simple paper cup is not just made out of paper; the paper is coated with plastic to make it waterproof. Disposable paper cups are made of about 95% […]

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Business Insights

Food for thought

Posted November 9, 2011 by Cafe Culture Mag

Have you considered the merits of producing you own baked goods from scratch, as opposed to outsourcing? The process can have an impact on your customers’ health, perception of you business – and also your bottom line … Ihad to really think about it when considering baking my own instead of outsourcing. Ultimately, I did […]

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Business Insights

The Cold Drip

Posted November 9, 2011 by Cafe Culture Mag

STORY BY JACK SCHEEREN A few years ago when the Roast and Ground coffee industry told us that coffee should be drunk at 65, not 75 degrees, I don’t think anyone would have ever thought that we would one day be drinking it at 4 degrees. At ONA Coffee we are always looking for something […]

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Business Insights

Get the Pressure On

Posted November 9, 2011 by Cafe Culture Mag

STORY BY ANDY FREEMAN www.coffeesnobs.com.au In the last couple of years, the buzz words in the pointy-end espresso market have been ‘pressure profiling’, but what is it and how does it make espresso better? Slayer, La Marzocco, Cimbali and others are producing machines heading towards a $30,000 price tag, and all of the companies are […]

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Business Insights

The Q Fuss

Posted November 9, 2011 by Cafe Culture Mag

STORY BY INSTAURATOR Managing Director – Coffee Logic International. Around the world, Australia and New Zealand are recognised as world leaders in the espresso realm – quite an achievement for two continents located roughly 12,630 kilometres from coffee’s original birth place in Ethiopia. However, this shouldn’t be all too surprising, as there are two things […]

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