Café Biz Brisbane – Panel Discussion: Getting the mix right

Ned Schepis loves cafes so much he started Western Australia’s Just Coffee Insurance, combining his passions for hospitality and insurance. At Café Talks he’ll take us through how he helps businesses by giving them the most realistic options to secure their futures.

The best professional advice Ned’s ever got? “Always focus on the client’s needs first because everything else will follow.” He learnt early that the café industry has the same challenges as others. “Coffee shop owners need to understand their client base, and their shop has to reflect that understanding of their audience.”

Just Coffee Insurance get the right types of insurance for cafés because “cafes need a package policy that covers most areas but at a realistic premium”. These policies can vary dramatically in the marketplace, so it’s essential to have an expert’s advice.

Ned’s extensive industry experience has led him to understand the big and small players. “I understand green bean suppliers, roasters, café operators, equipment suppliers and accessory suppliers – I get where people sit and I know how to help them.” And what would he say to those wanting to come to Café Talks @ Café Biz? “If you want the best, it’s where you go. If you need an operation, that’s when you go to a specialist.”