Have you ever pondered the meaning of operations? Possibly not. What about excellence? Over many years of pondering and implementing food operations strategies, there are a few key points that I thought it would be worth sharing. Just for the record, Operations can be described as the daily activities that generate your sales, profit and […]

After reading just a couple of sentences into my research on China, I realised I was about to be thrown into the deep end by visiting Beijing with only one short week to take it all in. Luckily, we would have a couple of Beijing locals to take care of us in navigating the challenges […]

I moved to Kuala Lumpur (KL) nearly five years ago and at the time, apart from a couple of Illy cafes, if you wanted a coffee and didn’t want the local Kopi, you had a choice of Starbucks or Gloria Jean’s!   But over the past two years and in particular the last year, coffee […]

It has always been a debate among café owners as to at what point a restaurant becomes a café. We liked to use the scenario that once the white tablecloth comes out, the business becomes a restaurant. We now know that this is no longer the case, as the two have merged into what I […]

When I started Reg Barber Enterprises, there weren’t many tampers on the market. There were only plastic tampers and turned aluminium solid tampers. They were all under sized and didn’t fit the portafilters properly. However, this made sense, as the tamper wasn’t an integral part of the coffee making process back then, unlike today. It […]