Café Biz Adelaide – Panel Discussion: Getting the mix right
Robert Stewart has a simple piece of advice on getting the mix right in your café: have a clear vision and mission that all staff understand and work with.
The operations manager of Melbourne’s c also makes a point of prioritising hiring staff who fit the company’s culture rather than just recruiting those with ability. “If the person isn’t a good fit into the company’s culture then no matter how able the person is they will be damaging. And in defining your unique selling proposition this is even more important for café.”
Stewart is looking forward to speaking in Adelaide at Café Talk on ‘getting the mix right’ in cafes. “I also hope people get an opportunity to speak to industry professionals at Café Biz and gain knowledge and inspiration that they can use in their businesses and switch over to DC coffee as their coffee supplier!”