There is a strong undercurrent being driven by customers. Everyone knows it, but not everyone gets it. These days, “health is truly wealth”. Health conscious customers are dictating menus and shifts in healthier alternatives in food ingredients. Rightly so, given that forecasts from the National Health and Medical Research Council (2013) predict that by 2025, […]

We have just had the 2013 World Latte Art Championships in Nice, France, and the organisation chose industry experts from countries all over the world to be the judges critiquing these world class baristas. Lance Brown from Lion Dairy and Brent Williams From DaVinci Gourmet Beverages were Australia’s chosen judges. Both these gentleman have been […]

What every café owner should know about using technology to boost their business? “ Technology is being used to boost profit margins, improve service levels and help gain a competitive advantage by minimising labour costs, reducing food waste, improving business processes and improving meal experiences. ” – Reference: IBISWorld 2013, Cafes and Restaurants in Australia. […]

The most underutilised tool of the trade.  My last discussion was on the topic of specialty beverage and its role in the marketplace. This is the first step in understanding beverage in you business.  The next step is to move away from a reliance on selling the basics and to obtain an understanding of how […]

This year Australia played host to the World Barista Championships and the World Brewers Cup. This was a huge achievement for the Australiasian Specialty Coffee Association of Australia. Their part in promoting Australia and especially Melbourne to the World Coffee Events entourage in order to secure the events was integral to the outcome. The competitions […]