There is little doubt that in the current challenging economic climate, every dollar counts in the pursuit of business success. This is particularly the case in the hospitality sector. The money that small businesses such as cafes, bakeries and local fast food venues spend on advertising, promotion, management and process improvement must be carefully weighed […]

Customer loyalty has long been the ‘holy grail’ of hospitality. The old saying is true – it really is easier to keep a customer than to find a new one. And for years, café operators have striven to unlock the potential of this basic concept by developing customer loyalty schemes of one variety or another. […]

The Coffee Club has this week announced a nationwide franchisee commitment to offer a 50-cent discount on hot beverage purchases when customers bring their own re-usable cups into The Coffee Club. The discount, offered in all The Coffee Club stores across Australia, came into effect this week and has the potential to save Australia’s nation […]

‘Moo is Moot’ but macadamia milk producer prepared for crackdown Even the nut-based milk market is getting crowded with at least a handful of nut options available for consumers: almond — the nut market leader, hazelnuts, peanuts, cashews and macadamias — Australia’s native nut. Morgan Roy from Jindilli Beverages said it would have little impact […]

This will be the third year the WTBC (World Tea Brewers Championship) takes center stage at Fine food Australia, where the best tea-ristas will come together and compete over 2 days to vie for the 2018 Australian WTBC Championship. The winner will also represent Australia at the China WTBC being held at the largest food […]